![]() ![]() ![]() ![]() Update the headphones using your computer to the latest firmware manually.Download and run the Bose Updater app on your computer.Connect the headphones to your computer via USB, and go here in a browser.Plug the QC35 II into your wall charger for at least 5 seconds, then remove the cable.It sounds simple, but just restarting the headphones can fix a lot of issues. If none of these work, then at least you can tell Bose customer support that you’ve already done the “basic” fixes. While there haven’t been enough complaints to get a guaranteed fix, we figured it’d be a good idea to put the instructions that worked for most people last time in the hopes that it will similarly resolve this issue for most people as well. But in the name of science, I tested them in Windows 10 (Not VM, dual boot) and they appear to be working there.Īny assistance would be greatly appreciated.Just like the QC35 II before them, there have been some complaints about a firmware update giving the newer Noise Cancelling Headphones 700 some issues. Options snd-pcsp know it's probably sacrilege to mention it here. # Keep snd-pcsp from being loaded as first soundcard Options snd-cmipci mpu_port=0x330 fm_port=0x388 # Ubuntu #62691, enable MPU for snd-cmipci # Prevent abnormal drivers from grabbing index 0 Install snd /sbin/modprobe -ignore-install snd $CMDLINE_OPTS & # Cause optional modules to be loaded above generic modules Install sound-slot-7 /sbin/modprobe snd-card-7 Install sound-slot-6 /sbin/modprobe snd-card-6 Install sound-slot-5 /sbin/modprobe snd-card-5 Install sound-slot-4 /sbin/modprobe snd-card-4 Install sound-slot-3 /sbin/modprobe snd-card-3 Install sound-slot-2 /sbin/modprobe snd-card-2 Install sound-slot-1 /sbin/modprobe snd-card-1 Install sound-slot-0 /sbin/modprobe snd-card-0 cat /etc/modprobe.d/nf # autoloader aliases Havning said that, here is a copy of my nf that was working. Hid 110592 2 nf shouldn't have anything to do with this since the system doesn't even detect the speakers anymore. Snd 90112 18 snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device Snd_rawmidi 32768 2 snd_usbmidi_lib,snd_seq_midi Snd_pcm 106496 6 snd_usb_audio,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller Snd_hwdep 20480 2 snd_usb_audio,snd_hda_codec HDA NVidia at 0xfb080000 irq lspci |grep -i audioĠ1:00.1 Audio device: NVIDIA Corporation Device 0fb0 (rev shows the USB driver is loaded. If I "cat /proc/asound/cards" I only see my HDA Nvidia available. snd-usb-audio: probe of 1-14:1.0 failed with error -16 snd-usb-audio 1-14:1.0: cannot find the slot for index 0 (range 0-0), error: -16 usb 1-14: Manufacturer: Bose Corporation usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Here's what I see in dmesg: usb 1-14: New USB device found, idVendor=05a7, idProduct=1020 However, they recently have started to fail to load the driver at boot. The speakers were working with my current config. Primarily the need to modify /etc/modprobe.d/nf for the proper index. ![]() I've followed several guides to get my speakers working. ![]()
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